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What It’s Like To Be A New Patient At Southridge Dental

We want every step of your experience at Southridge Dental to be comfortable and free of worry or anxiety. Whether you are new to the area, new to our practice, or have never been to the dentist, you’ll feel right at home with Dr. Sean Simper and his wonderful team!

Not sure if we’re the right fit for you and your family? Take a moment to see what our wonderful patients have to say, and then discover for yourself why Southridge Dental and Dr. Simper have been awarded Tri-City Herald’s People’s Choice Awards for “Best Dentist Office” and “Best Dentist!”

Scheduling Your Appointment

It’s easy for you schedule your initial exam! Simply call our friendly staff at (509) 581-0081 or request an appointment online.

How to Prepare for Your Initial Exam

Because we value your time, all new patient forms can be filled out online at your convenience. Our friendly staff is available to answer all of your questions before, during, and after your appointment — please don’t hesitate to call us if you have questions! You can also get in touch with us by filling out the form on our Contact page, or find answers to common questions on our FAQ page.

What to bring to your first appointment:

  • Dental X-rays from the previous six months, if available. (We can take X-rays if you do not have them.)
  • Medical and dental history, including any allergies or medications you are currently taking.
  • Dental insurance card, if you have one. (If you don’t, be sure to review our dental financing options.) We accept Care Credit for zero-interest payment plans. Patients can save with a Southridge Smiles Membership to cover the cost of both routine and emergency exams for individuals and families at a fixed rate, plus discounts on other procedures and services!
  • A parent, if you are under 18.

What to Expect During Your Initial Exam

When you arrive at our office, conveniently located at 3911 W 27th Ave #105 in Kennewick, you will be greeted by our friendly office staff. If you’ve already filled out your new patient forms online, you’re all set!

We understand that many people have fear, anxiety, or discomfort at the idea of visiting the dentist; that’s why we take extra steps to make sure all of our patients are comfortable and happy with their experience. After checking in for your appointment, help yourself to coffee, tea, juice, or a cookie at our beverage bar!

We also offer Comfort Dentistry for a one-of-a-kind experience you won’t find anywhere else in the Tri-Cities: during your exam, we provide warm blankets, warm facial towels, and even a paraffin hand wax treatment to make your dental exam feel like a spa day! Soothing music and your choice of entertainment further help our patients feel at home.

Comprehensive dental exams generally take 60 to 90 minutes. Depending on the particulars of your oral health and how long it’s been since your last visit to the dentist, your exam may include a cleaning or X-rays.

Future Appointments

Beyond diagnosis and treatment, education is a large component of your exam. Dr. Simper doesn’t just want you to be comfortable, he also wants to make sure you have a lifetime of dental health. We listen to you, customize your treatment plans (if necessary), and discuss every detail so you can be confident you are receiving the best possible care. We will also discuss any costs with you, so that you are not surprised by large bills or any unexpected fees.

Ready to take your dental care to the next level? Call Southridge Dental today at (509) 581-0081 or fill out our Appointment Form online to reserve your spot in our schedule!

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